Our Service
SHIPPING METHODS, TIMES AND COSTS
Shipping options may vary depending on the delivery address, what time you place your order and item availability.
When you process your order, we will show you the shipping methods available, the cost and the estimated delivery date.
Please note that deliveries are only made on working days.
Please remember that the shipping address of your order must be in the same market/region as where you made the purchase.
SHIPPING TO A Steshanieabe STORE
Deadline: 5-7 working days
Cost: FREE
During your order, we will tell you the available stores and the estimated delivery date.
You have 15 days to collect the order in store. You just need to present your Steshanieabe QR or the QR code on your electronic receipt. If someone else goes instead, they must show an ID card.
HOME DELIVERY
- Delivery in 5-7 working days - 3.95 EUR
Shipping will be free for orders over 50 EUR only for non-discounted items.
- Delivery in 2-3 working days - 9.95 EUR
If you have purchased as a registered user, you can modify the delivery address by accessing your order details in your account; if and when the order status allows to do so.
DROP POINT DELIVERY
Deadline: 5-7 working days
Cost: 3.95 EUR
Shipping will be free for orders over 50 EUR only for non-discounted items.
When you complete the purchase, we will show you the drop points available and the estimated date you will receive your order.
We will inform you when your order is ready at the selected drop point. Remember, you must show identification to collect it. If another person goes in your place, they must present written authorisation and a copy of your identity document.